Tele Consultancy and Government Guidelines

Tele consultancy in corona times has become a current trend in the healthcare sector. It has restructured the healthcare sector and has helped in lessening the burden on the hospitals and doctors.The health ministries and the governments have issued various tele consultancy guidelines to cope with the ongoing menace created by the COVID-19 pandemic.

Tele consultancy or telemedicine ha facilitated the patients in various ways. They can reach out to the doctors over the phone, video calls, chat boxes for consultation purposes.The guidelines issued by the governments around the world are somewhat similar in structures and they place an onus on the doctors to decide on whether the tele-consultation alone with being enough or a face to face interaction is necessary for the patients. Depending on the patient’s situation, doctors will advise the needed measure. Tele consultation can also be done between the doctors and the healthcare workers.

The guidelines by the governments

The governments around the world have issued some specific guidelines regarding tele-consultation and these guidelines are to be followed in every COVID-19 related health concern.

Here are some of the basic tele-consultation guidelines issued:

• Identification from both sides

The doctors are advised to collect patient’s details such as an address, contact number, and other personal details. The patient needs to have the same ability to verify the doctor’s credentials such as the registration number of the doctor.

There are some of the basic credentials which need to be given for a complete evaluation of the doctor and the patient during tele consultancy.

• Verification of age

Doctors need to ask the age of the patients to issue a valid prescription and for a document of proof. For minors, tele consultancy should be accompanied by an adult.

• Consent of patient

The consent of the patient iscompulsory to initiate a tele-consultation. The explicit consent of the patient is required via email, text message, audio, and video message. The same applies to the consultation between ahealth worker and the doctor as well.

• Prescribing the medicines

The doctors can prescribe medicines for the patients only after confirming the credentials of the patients and will have to provide a patient copy of the prescription. The doctors can prescribe over the counter medicines such as paracetamol and public emergency medicines.

• Fees for teleconsultation

For tele-consultation , the fees charged will be equivalent to the fees taken for a face to face consultation.

• Stop a teleconsultation

The patient and the doctor have the right to stop and discontinue a tele-consultation at any point in time.

Responsibility of the doctors

There are certain guidelines issued by the government regarding the responsibilities of a doctor in case of tele-consultations. They are as follows:

• Data privacy

The doctors are required to follow the guidelines laid down in case of data privacy of the patient and the existing regulations related to work ethics and confidentiality. They must adhere to the data protection and privacy laws as health care data is regarded as sensitive personal data.

• Cognizance

The doctors cannot add patients to any virtual support groups without the permission of the patient. Doctors should be aware of the patient’s willingness.

• Data breach

The doctors shall not be held responsible for any kind of data breach of the patient. The doors cannot misuse a patient’s image and sensitive health data obtained in a tele-consultation.

• Documentation

The doctor will be responsible frmaintain the records of the tele-consultancy interactions with the patients and this includes the patient’s records, prescriptions, and other data.

• Doctor to doctor

Doctors can use tele-consultancy to consult other doctors or a patient under that doctor. The original doctor will be held responsible for the treatments given to the patient.

Tele consultancy has revolutionized the healthcare system and has eliminated the need to visit doctors for primary care purposes. The COVID-19 times are challenging and tele-consultancy has proved to be an efficient medium to date.

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Future of Healthcare Ecosystem

The future of healthcare ecosystem is likely to be driven by digital technologies and is expected to undergo digitaltransformation. By the year 2040, serious ailments such as cancer and diabetes (Type A and Type B) are expected to join polio in the list of defeated diseases. Prevention of diseases and diagnosing them at the early stages will be the primary focus in the future healthcare ecosystem. The onset of several diseases and ailments can be delayed and eliminated by sophisticated monitoring and diagnosing closely at home.

The modern-day healthcare system will perish in the next twenty years from now. The healthcare ecosystem will undergo several digital transformations and the most important one will be the implementation of AI (Artificial Intelligence). There will be a major shift from the term ‘health care’ to ‘health’ in the next twenty years. The life-threatening diseases can be identified earlier so that the doctors and medical experts can intervene proactively, understand the progression of the disease better, and help the patients with their well being.

The future health ecosystem will focus on the wellness of the people and will revolutionize the medical companies which are in the market today.

The major components for change

The future healthcare ecosystem will undergo a massive technological change and will implement certain technologies in the course of action.It is expected that several archetypes will emerge and will replace the traditional healthcare system of today.

These archetypes will play a significant role in changing the face of the system and they will fall into three major categories:

• Data platforms

The future archetypes falling in this category will form the backbone of the future health ecosystem.These will be responsible for the valuableinsights for decision making and will form the baseline of the entire customer-driven healthcare system.

• Care delivery mechanisms

The future archetypes falling in this category will be focussed on the care facilities and the care delivery mechanisms. This can be both virtual and physical and will promote customer-centric products and services.

• Facilitate care enablement

The future archetypes falling in this category will be focussed on the connectors such as the finances and the investors which will act as fuel for the entire future healthcare ecosystem.

The archetypes of the future healthcare ecosystem

• Data collectors

The collection of valuable data by the data collecting companies will be an integral part of the plan. The companies will store individual, population, and environmental data, and this data storage will promote interoperability and will ensure the data is safe and secure.

• The insights engine

There will be several companies in the future which will have the ability to drive insights that willpower the future health ecosystem.These companies will be responsible for the research and will develop powerful analytical tools to facilitate care enablement.

• Data platform builder

The future healthcare ecosystem will have developed infrastructure platforms that can serve the patients very effectively and efficiently. The engagement with the individuals will be realtime and a strong link will be established between the consumers and the health stakeholders.

• Healthcare product development

The companies will develop healthcare products for the wellness of the customers. The companies will not be restricted to manufacturing pharmaceuticals and medical devices but will also produce medical-related software, applications, and other wellness products.

• Health community

There will be companies and organizations which will promote and provide structures for the future healthcare community. The communities will provide virtual personalized care to customers.

• Specialtycare providers

The need for specialty care providers for providing essential specialty care and medical interventions will be necessary for the future healthcare ecosystem.

• Health hubs

There will be localized health hubs where special treatment and care will be delivered to the customers. It will be a retail setting and local health hubs will connect the customers virtually as well.

The future healthcare ecosystem will be arobust one and the benefit of the system will contribute to the wellness of society positively.

eBaidya Health Tech is an aggregated platform for all your medical records. We are the one stop solution for your health woes. Right from your past medical history to the detailed transcriptions of your health, we maintain easy data for you and make life smooth! Connect with us today to know more.